Contact Us
We'd love to hear from you! Get in touch with our team for any questions, support, or feedback.
Get in Touch
Shopping Location
C V Raman Nagar, Bangalore
Karnataka, India
Call Us
(+91) 8792937827
Monday - Friday: 10:00 AM - 6:00 PM IST
Email Us
sales@sanscraft.com
For all inquiries and support
8792937827
For quick support and damage reports
Business Hours
Send us a Message
Frequently Asked Questions
How can I track my order?
You can track your order by logging into your account and visiting the Orders section. You'll also receive email updates with tracking information and AWB numbers.
What is your return policy?
We offer a 7-day return policy for damaged products, manufacturing defects, or incorrect items. Items must be in original condition with all packaging intact.
Do you ship across India?
Yes, we ship across India. Bangalore orders are delivered in 4-5 days, while rest of India takes 6-8 working days from order confirmation.
Are your products handcrafted?
Yes, all our products are handcrafted with care and precision, combining traditional techniques with modern innovation to create unique pieces.
What if my product arrives damaged?
If you receive a damaged product, please take photos and contact us immediately via WhatsApp at 8792937827 or email at sales@sanscraft.com for quick resolution.
How do I get a refund?
Refunds are processed within 2-3 days of receiving the merchandise back at our warehouse. Prepaid orders are refunded directly to your original payment method.